1.- Data Collection

In order to correctly complete transactions, clients must provide certain data of a personal character that will be automatically processed by Tolky Monkys. The file containing the data collected by the Website is the property of Plactoon Character Lab, S.L. Pº Santa María de la Cabeza 67 3C C.P: 28045 Madrid – Spain. CIF: B84701382.

Data collection is necessary for the management, administration and improvement of our services, and to facilitate the identification of persons participating in the transactions, always for purposes of better security and trust in the transactions.

You can also opt to directly receive notifications of a commercial nature via our Newsletter, with the option of canceling this service at any time via the Website or by sending an e-mail to Customer Service .

In order to make purchases from www.tolkymonkys.com, you must expressly accept the incorporation of your personal information into the automated file mentioned above; to do so, all you need to do is accept Tolky Monkys’ Terms of Service and Privacy Policy. By doing so you accept in a free, unambiguous, specific and informed manner, treatment of the personal information provided.

2.- Data modification

You can exercise your right to access, correct, modify or cancel your personal data. In order to do so, you must send an e-mail with your First and Last Names and e-mail address to Customer Service , indicating the action you would like to take regarding your personal information.

3.- Use of information

Tolky Monkys protects your identity and personal information, and will not sell, lease or negotiate with other companies regarding your personal data.
Tolky Monkys will not utilize your data in any way except as regards the transactions file, as described in section 1.- Our aim for the Terms of Service.
Personal data provided for transactions that remain on file are accessible to you and to the other party of the transaction at any time. No third party will have access to said data, except by means of a court or administrative order emitted by a Competent Authority, in which case Tolky Monkys, legally obliged, can reveal to the competent judicial or administrative authority the data required by them regarding the transactions and/or personal information registered there.
Tolky Monkys is committed to fulfilling its obligation of maintaining the secrecy of all information of a personal character provided to us, and to adopting all necessary measures for avoiding its alteration, loss, handling or unauthorized access.

4.- Transfer of data

Tolky Monkys has no intention to cede the data provided in the registry process to third parties for commercial use.

Data will only be ceded to the delivery services with whom Tolky Monkys works, (that is, Correos) in order to correctly carry out the transaction, and they are prohibited from retaining the information once the function for which they were ceded has been completed.

For any other case in which Tolky Monkys considers transferring personal data to a third party, you will be duly advised of this possibility at the time that the information is about to be transferred. Tolky Monkys will provide you with the identity of the transferee and the reasons for the transfer. In all cases your consent will be obtained in order to proceed with the transfer of any information of a personal nature.

Tolky Monkys guarantees that in all cases the transfer of this data will be undertaken only and exclusively for the fulfilling of legitimate functions of both the transferor and transferee.

5.- Security measures

Tolky Monkys has adopted security measures corresponding to the type of information that is the object of collection, in accordance with established regulations.

6.- Cookies

At certain times, Tolky Monkys employs cookies to facilitate the access of users to certain functions of the website. Specifically, in order to use the Shopping Cart and to make Purchases, cookies are used to store information about Users/Clients. For these reasons its essential that you accept cookies.

What are they?

A cookie can be defined as a text file that a web server sends to your navigator at the moment that the server connects to it.

The cookie or text file installs itself on your computer’s hard drive, registering information regarding the user. Once your navigator completes a session, the cookie installed on your computer’s hard drive ceases to function. It’s important to remember that our website is capable of recalling information concerning you or relative to your preferences until the moment when your navigator finalizes the session (if the cookie is temporary), or until the moment that it is definitively removed from your system.

Your navigator only allows web servers access to those cookies –and to the information contained in them –that the server itself had installed on your computer’s hard drive, and not to any others installed there by other websites. In any case, cookies can never, under any circumstances, contain more information than the user voluntarily provides, and it’s impossible to invade your computer’s hard drive to surreptitiously send personal or other kinds of information to our website.

There is no way that our cookies can execute code or include viruses in their texts.

Navigator configuration

Users have the ability to configure their navigator so that it will alert them when a cookie is being received, as well as to block their installation on the hard drive. By modifying the configuration of your navigator, you can accept or reject all cookies and require that you be notified when a cookie is about to installed. In the same way, users can also decide whether or not to permit the installation of Tolky Monkys´ cookies.

It’s important that if you prefer not to accept the installation of cookies onto your hard drive, that you remember to configure your navigator to reflect that. Every navigator is different, so consult the Help section of your navigator to learn how to change the configuration of the one you use.

Tolky Monkys´ cookies

Tolky Monkys employs cookies to achieve improved efficiency and effectiveness in the services we offer.

Even if you configure your navigator to reject the downloading of all cookies or to expressly reject those of Tolky Monkys, you can still surf our website, with the only inconvenience being that you won’t be able to participate in each and every one of the services offered if they require the installation of a cookie.

The cookies that Tolky Monkys installs on your hard drive are used among other things:

• To make a purchase using our Shopping Cart. This cookie is installed during the process of ordering or when entering, and changes when exiting our services.

• To evaluate audience ratings. Every navigator that enters Tolky Monkys receives a single cookie that’s used to determine the frequency and manner of visits.

• To measure traffic parameters.

All this data is employed to understand the habits of our users and enables us to improve the experience of visiting the Tolky Monkys website, as well as to more closely personalize its content, and improve the visibility of announcements and special offers for you and other visitors to our site.

Third party cookies

Tolky Monkys assumes no responsibility whatsoever regarding cookies that unrelated third parties might install on your computer’s hard drive.

The uses that these third parties might realize are subject to their own privacy policies and not to those of Tolky Monkys.